Do you supply businesses outside South Africa?

Yes. This website is designed for overseas business buyers seeking South African Sceletium ingredients and services. Include the destination and intended use so the requirement can be reviewed appropriately.

Can I request prices and samples?

Yes. Add ingredients to the shortlist or submit a sample request. Pricing, minimum quantities, sample costs, testing, shipping and lead time depend on the actual material and requirement.

Do you provide complete turnkey services?

A scoped project can combine ingredient selection, formulation coordination, manufacturing, testing, packaging and export. The proposal identifies the workstreams, capable partners and responsibilities included.

What is the difference between white label and custom development?

White label generally starts with an existing product route. Custom development begins with a customer-specific formulation or technical brief. Private label and packaging arrangements are agreed for the project.

When does a retainer apply?

Initial scoping establishes fit. Defined feasibility work, bespoke development, launch coordination and ongoing supply management can then be commissioned under a project fee or monthly retainer. Ordinary product enquiries follow a quotation process.

Can you supply at scale?

We coordinate production and supply programmes around the required specification and forecast. Current material, capacity, timing and pricing are confirmed in the quotation. A historical capacity figure is not a live stock commitment.

Are all listed formats ready for commercial supply?

No. The catalogue distinguishes quoted ingredient routes from development, special-order and route-specific qualification enquiries. Purified fractions, advanced formulations and specialist delivery formats need their own feasibility and evidence.

Can you provide COAs and technical documents?

Request the proposed specification, representative evidence or documents for an identified batch. A representative COA does not replace the actual release documentation for the lot supplied.

Are products approved in every destination?

Market suitability depends on destination, intended use, composition and format. We collect these details at enquiry stage. Shipping availability is not proof of universal regulatory approval.

Will the website reserve stock or take payment?

No. This is a specification-led B2B enquiry website. Orders, development fees and manufacturing commitments follow separately agreed commercial terms.

Can I make a meeting request?

Yes. Choose the meeting option in the enquiry form and include your preferred dates and time zone. We confirm the appointment by correspondence.

How is my enquiry handled?

Website forms are routed to inquiries@sceletiumgroup.com. General and ongoing correspondence uses info@sceletiumgroup.com. No customer account or marketing subscription is created.